Terms of Service – Premium Cleaning Care
Last Updated: April 2026
These Terms of Service (“Terms”) govern your use of the website operated by Premium Cleaning Care (“we,” “us,” or “our”). By accessing or using this website, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you are prohibited from using this site.
- Use of Website
All materials provided on this website, including text, images, logos, graphics, and content, are protected by applicable copyright and trademark laws.
You may access this website for personal, non-commercial use only. You agree not to:
Modify, copy, or reproduce materials from this website
Use the materials for commercial or public display purposes without permission
Attempt to decompile or reverse engineer any software on the website
Remove any copyright or proprietary notices
Mirror, duplicate, or redistribute website content on another server without permission
Violation of these restrictions may result in termination of your access to the website.
- Service Information
All service descriptions, availability information, and estimate-related content provided on this website are for general informational purposes only and may change without notice.
Premium Cleaning Care provides residential and cleaning-related services including, but not limited to:
Deep Cleaning
Standard Cleaning
Move-In / Move-Out Cleaning
Post-Construction Cleaning
Final pricing for cleaning services is determined based on several factors, including:
Property size
Number of bedrooms and bathrooms
Condition of the property
Type of cleaning service requested
Presence of pets, children, or special cleaning needs
Frequency of service
Additional requests or custom instructions
Quotes provided through SMS, phone, website form, or email are estimates and may be subject to adjustment after reviewing the property details or completing an on-site evaluation when necessary.
- Appointments, Scheduling & Access
Clients are responsible for providing accurate information when requesting an estimate or scheduling a service.
This may include property details, preferred date and time, access instructions, parking information, gate codes, or any special instructions needed for our team to complete the service.
Premium Cleaning Care is not responsible for delays or incomplete service caused by inaccurate information, lack of access, unsafe conditions, or unavailable utilities such as water or electricity.
- Payments
Premium Cleaning Care may accept payment through methods such as Zelle, Cash, Check, Venmo, and Credit Card.
Payment terms may vary depending on the service type, client agreement, or invoice issued. Payment is due according to the terms communicated at the time of booking or invoicing.
- Satisfaction Policy
Premium Cleaning Care is committed to providing reliable and detailed cleaning services.
If you are not satisfied with a specific area of the cleaning, please contact us as soon as possible. When appropriate, we may return to re-clean the area at no additional charge.
This policy applies to service-related issues reported within a reasonable timeframe after the cleaning has been completed and does not cover new messes, damage unrelated to our service, or conditions outside the agreed scope of work.
- Disclaimer
The materials and information on this website are provided on an “as is” basis. Premium Cleaning Care makes no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of website content.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
- Limitation of Liability
In no event shall Premium Cleaning Care be liable for any damages, including but not limited to loss of data, profit, property damage, business interruption, or other damages arising from the use or inability to use this website.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.
- Third-Party Links
This website may contain links to third-party websites, platforms, tools, or services. Premium Cleaning Care has not reviewed all linked sites and is not responsible for their content, privacy practices, policies, or availability.
Accessing third-party websites is at your own risk.
- SMS & Communication Consent
By providing your phone number through our website, form, phone call, SMS, or other communication channels, you agree that Premium Cleaning Care may contact you regarding your inquiry, estimate, appointment, service reminders, updates, and customer support.
Message frequency may vary.
Message and data rates may apply.
To opt out of SMS messages, reply STOP.
For assistance, reply HELP or contact us directly.
Phone/Text: +1 (240) 475-8551
Email: cleaningvictoriamarques@gmail.com
- Modifications
Premium Cleaning Care may update or revise these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Last Updated” date.
By continuing to use this website, you agree to be bound by the current version of these Terms.
- Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Maryland, United States.
Any disputes arising under these Terms shall be subject to the applicable courts located in Maryland.
- Contact Information
If you have any questions about these Terms, please contact:
Premium Cleaning Care
Gaithersburg, MD and surrounding areas
Email: cleaningvictoriamarques@gmail.com
Phone/Text: +1 (240) 475-8551
Website: https://premiumcleaningcare.com/
Instagram: https://www.instagram.com/premiumcleaningcare